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Join our team
Skillsetter.com is dedicated to improving mental health outcomes by developing sophisticated training tools for counseling and psychotherapy training. We are the world leader in Deliberate Practice (DP) systems for counseling education.
AI Researcher With Counselling Skills
Location
Vancouver, BC, Canada
Position Overview
We are seeking a talented and multidisciplinary AI Researcher to join our team and lead the development of cutting-edge AI technologies focused on helping humans communicate better with one another. The ideal candidate will possess expertise in research design, data analysis, software development, and machine learning, combined with a deep understanding of counselling, social work, or a related field heavily influenced by interpersonal skills. As an AI Researcher, you will play a key role in developing multi-modal AI solutions designed to help individuals assess, practice, and improve their ability to detect emotion in others, understand complex interpersonal dynamics, and respond effectively to challenging moments.
Job Details
This is a full-time, permanent position with a 3-month probationary period to start
Ideal candidates located in or near Vancouver, BC, Canada
Work-from-home, flexible work hours
Responsibilities
Lead the design and implementation of research studies to evaluate the effectiveness and usability of AI-driven solutions for assessing, practicing, and giving feedback to students that are learning interpersonal skills on our platform.
Develop and implement machine learning algorithms and models to analyze multi-modal data (e.g., non-verbal communication, tone of voice, vocal bursts) and extract meaningful insights related to emotional states and interpersonal interactions.
Collaborate with cross-functional teams, including software developers, product development specialists, and subject matter experts, to integrate AI technologies into our interpersonal skills training platform.
Stay updated on the latest research in AI, machine learning, affective computing, and related fields, and apply findings to enhance the capabilities of our AI systems.
Contribute to the development of product roadmaps, feature prioritization, and user feedback processes.
Communicate research findings, methodologies, and implications effectively through presentations, publications, and technical documentation.
Qualifications
Ph.D. or equivalent experience in computer science, artificial intelligence, psychology, counselling, social work, or a related field.
Strong background in research design, data analysis, and statistical methods, with experience conducting empirical studies in human-computer interaction, affective computing, or related areas.
Proficiency in software development and programming languages such as Python, Java, or C++.
Expertise in machine learning techniques and algorithms, particularly in the analysis of multi-modal data and natural language processing.
Knowledge of counselling theories and interpersonal communication.
Excellent interpersonal skills, empathy, and the ability to work effectively with diverse stakeholders, including educators, students, and technologists.
Strong written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
Compensation and Benefits
Competitive salary commensurate with experience, ranging from $90,000 to $120,000
Dental care
Extended health care
Paid time off
How to Apply
If you are a passionate and innovative AI researcher with a unique blend of technical expertise and deep understanding of interpersonal dynamics, we want to hear from you! Submit your resume and cover letter to careers@skillsetter.com
Skillsetter welcomes candidates from diverse backgrounds. We are committed to creating an inclusive and supportive work environment for all employees.
Curriculum Designer
Location
Vancouver, BC, Canada
Position Overview
We are seeking a talented and passionate Curriculum Designer with experience training interpersonal skills. The ideal candidate will recognize that a lot of learning is wasted because it doesn’t lead to sustained behavior change. Our mission is to change that by revolutionizing the way interpersonal skills are taught. The person filling this role will be responsible for not just developing curriculum but also adjusting it over time to optimize the learning outcomes of students.
Job Details
This is a full-time, permanent position with a 3-month probationary period to start
Ideal candidates located in or near Vancouver, BC, Canada
Work-from-home, flexible work hours
Responsibilities
Collaborate with subject matter experts and educators to identify learning objectives and develop curriculum frameworks.
Design and develop instructional materials, including lesson plans, activities, assessments, and multimedia resources, that support diverse learning styles and meet the needs of different learners.
Conduct research and stay updated on interpersonal skills research to ensure that curriculum materials are effective.
Utilize instructional design principles, learning theories, and pedagogical strategies to enhance the effectiveness and engagement of curriculum materials.
Review and evaluate existing curriculum materials, provide recommendations for improvements, and revise content as needed.
Collaborate with the content development and customer success teams, to ensure timely and successful completion of curriculum projects.
Qualifications
Bachelor's degree in Education, Curriculum and Instruction, Instructional Design, or a related field (Master's degree preferred).
Proven experience in curriculum design and development, preferably adult education or higher education settings.
Strong knowledge of curriculum standards, educational frameworks, and assessment practices.
Proficiency in instructional design principles, learning theories, and pedagogical strategies.
Excellent writing, editing, and communication skills.
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Passion for changing the way interpersonal skills are taught.
Compensation and Benefits
Competitive salary commensurate with experience, ranging from $55,000 to $85,000
Dental care
Extended health care
Paid time off
How to Apply
If you have a passion for challenging the status quo in learning pedagogy, submit your resume, cover letter, and portfolio showcasing your curriculum design work to careers@skillsetter.com
Skillsetter welcomes candidates from diverse backgrounds. We are committed to creating an inclusive and supportive work environment for all employees.
Customer Success Specialist
Location
Vancouver, BC, Canada
Position Overview
Skillsetter is seeking a Customer Success Specialist to join our team. You will be working with our Customer Success Manager to provide customer support to the thousands of users of our online skill-building system. This includes answering phone calls and emails, helping to answer questions and assist customers with troubleshooting, escalating issues to our developers when needed, closing the loop with customers, and other administrative tasks. The ideal candidate will be organized, have strong communication and technology skills, and have the ability to think on their feet.
Job Details
This is a full-time, permanent position with a 3-month probationary period to start.
Ideal candidates located in or near Vancouver, BC, Canada.
Work-from-home, flexible work hours.
Responsibilities
Provide customer support to the thousands of users of our online skill-building system.
Answering phone calls and emails.
Helping to answer questions and assist customers with troubleshooting.
Escalating issues to our developers when needed and closing the loop with customers.
General administrative tasks.
Qualifications
Experience working in customer service (bonus if you have SaaS company experience).
Bachelor's degree.
Detail-oriented, fast learner, and technologically inclined.
Excellent interpersonal skills.
Organized and reliable.
Compensation and Benefits
Competitive salary commensurate with experience, ranging from $40,000 to $48,000
Dental care
Extended health care
Paid time off
How to Apply
If you are organized, have strong communication skills, and the ability to think on your feet, submit your resume and cover letter to careers@skillsetter.com
Skillsetter welcomes candidates from diverse backgrounds. We are committed to creating an inclusive and supportive work environment for all employees.
Ruby on Rails Senior Software Developer
Location
Vancouver, BC, Canada
Position Overview
We are seeking a talented and experienced Senior Software Developer who is excited to build a cutting-edge, research-driven system for assessing, learning, and practicing interpersonal skills. The ideal candidate will have at least five years of hands-on experience developing web applications using Ruby on Rails and will be passionate about harnessing the rapidly evolving landscape of AI tools to revolutionize the training sector. As a senior developer, you obsess about coding best practices, receiving critical feedback, performance optimization, and have the patience to support the development of others more junior than you.
Job Details
This is a full-time, permanent position with a 3-month probationary period to start
Ideal candidates located in or near Vancouver, BC, Canada
Work-from-home, flexible work hours
Responsibilities
Design, develop, and maintain robust and scalable web applications using Ruby on Rails, adhering to coding best practices and architectural principles.
Collaborate with cross-functional teams, including product development specialists, UX designers, AI researchers, quality assurance (QA), and customer success to translate business requirements into technical solutions.
Participate and conduct regular code reviews to improve every dev team member’s skills and output.
Stay updated on the latest trends, tools, and technologies in web development and leverage them to enhance the efficiency and effectiveness of our development process.
Take ownership of technical initiatives, drive process improvements, and advocate for best practices within the development team.
Participate in agile methodologies, including sprint planning, daily stand-ups, and retrospectives, to ensure timely and successful delivery of features and enhancements.
Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field.
Minimum of five years of hands-on experience in Ruby on Rails development, with a strong understanding of Ruby language fundamentals and Rails conventions.
Proficiency in front-end technologies such as HTML, CSS, JavaScript, and front-end frameworks.
Experience with relational databases (e.g., PostgreSQL, MySQL) and proficiency in SQL query optimization.
Strong understanding of software development principles, design patterns, and best practices.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and mentor junior developers.
Demonstrated ability to work quickly and effectively, prioritize tasks, and meet aggressive deadlines.
Passion for continuous learning, professional development, and staying updated on industry trends and emerging technologies.
Compensation and Benefits
Competitive salary commensurate with experience, ranging from $100,000 to $145,000
Dental care
Extended health care
Paid time off
How to Apply
If you are a seasoned Ruby on Rails developer looking for meaningful work, and pushing the boundaries of what's possible with technology, we want to hear from you! Apply by sending your resume and cover letter to careers@skillsetter.com
Skillsetter welcomes candidates from diverse backgrounds. We are committed to creating an inclusive and supportive work environment for all employees.
Sales Development Representative
Location
Vancouver, BC, Canada
Position Overview
We are seeking a dynamic and results-driven Sales Development Representative (SDR) to join our growing team. The ideal candidate will play a pivotal role in driving revenue growth in a sector that is hyper-sensitive to “being sold”. As an SDR, you are ambitious, organized, reliable and most importantly, an individual who is gifted at building trust and nurturing relationships with people.
Job Details
This is a full-time, permanent position with a 3-month probationary period to start
Ideal candidates located in or near Vancouver, BC, Canada
Some travel required, mostly to the United States, for conferences and other sales related activities
Work-from-home, flexible work hours
Responsibilities
Prospect and qualify leads through outbound calls, emails, and social media engagement to generate new business opportunities.
Conduct research to identify key decision-makers and influencers within target institutions (account-based marketing), and tailor outreach strategies to engage with them effectively.
Build and maintain a robust pipeline of qualified leads and opportunities using our CRM software.
Conduct product demonstrations and presentations to prospects, highlighting the value proposition and benefits of our solutions.
Stay updated on industry trends, market developments, and competitive landscape to position our offerings effectively.
Provide feedback to the marketing and product teams to help refine messaging, positioning, and go-to-market strategies.
Mastering sales interpersonal skills by using our own skill building platform, this is what we call dogfooding (eating our own dog food).
Achieve and exceed monthly, quarterly, and annual sales targets and KPIs.
Qualifications
Bachelor's degree in Business Administration, Marketing, Communication, or a related field.
1-2 years of experience in sales development or business development, preferably in the SaaS industry or within the higher education sector.
Strong communication and interpersonal skills, with the ability to build rapport and establish relationships with prospects.
Highly competitive mindset with a drive to achieve and exceed targets and goals.
Comfortable challenging the status quo and driving change within the organization.
Ability to work independently and collaboratively in a team environment.
Proficiency in CRM software and other sales productivity tools.
Passion for continuous improvement and honing one’s craft.
Compensation and Benefits
Competitive base salary commensurate with experience, ranging from $40,000 to $60,000
Uncapped commission structure
Dental care
Extended health care
Paid time off
How to Apply
If you are a driven and ambitious individual who loves connecting with people and the thrill of exceeding sales targets, we want to hear from you! To apply, send your resume and cover letter to careers@skillsetter.com
Skillsetter welcomes candidates from diverse backgrounds. We are committed to creating an inclusive and supportive work environment for all employees.
Video Production Manager
Location
Vancouver, BC, Canada
Position Overview
We are seeking a talented Video Production Manager to lead the creation and management of our rare and valuable library of video clips used to help individuals master their interpersonal skills on our unique training platform. The ideal candidate will have a passion for capturing the human experience, everything from powerful CEOs struggling with addiction to trans couples battling over child custody to teenage bullying and body shaming. To succeed in this position, you will need to be exceptionally organized because you will be responsible for all aspects of video production, from script development and actor procurement to directing film shooting sessions and editing final footage. You will collaborate closely with the product development team, customer success team, subject matter experts, and other stakeholders to ensure that our video library meets the needs of our target audience.
Job Details
This is a full-time, permanent position with a 3-month probationary period to start
Ideal candidates located in or near Vancouver, BC, Canada
You will be required to work from our downtown studio during video shooting sessions and otherwise, this is a work-from-home opportunity
Flexible work hours
Responsibilities
Develop and maintain a production schedule and timeline for video projects, ensuring that deadlines are met and targets are achieved.
Collaborate with stakeholders to identify and prioritize the types of videos needed to support learning objectives and business goals.
Write scripts and develop scenarios for video clips that accurately depict challenging interpersonal moments in therapy, healthcare, and other business settings.
Procure actors and coordinate casting sessions to find talent that can effectively portray a diverse range of characters and scenarios, including children.
Direct film shooting sessions, providing guidance to actors to ensure that scenes are captured effectively and meet quality standards.
Edit video to create final cuts that evoke a sense of reality.
Ensure that all videos adhere to legal and ethical guidelines, including obtaining necessary permissions and releases for filming.
Qualifications
Bachelor's degree in Film Production, Media Studies, Communications, or a related field.
At the minimum, one year of experience in video production, including scriptwriting, directing, and editing.
Strong portfolio showcasing your work in video production, with a focus on storytelling and emotional impact.
Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously and meet aggressive targets.
Proficiency in video editing software.
Experience working with actors and coordinating casting sessions.
Knowledge of legal and ethical considerations related to video production, including copyright and privacy laws.
Self-motivated and able to work independently, as well as collaboratively in a team environment.
Compensation and Benefits
Competitive salary commensurate with experience, ranging from $55,000 to $75,000
Dental care
Extended health care
Paid time off
How to Apply
If you are a creative and organized video production professional with a passion for capturing the human experience, we want to hear from you! Send your resume, cover letter, and video portfolio to careers@skillsetter.com
Skillsetter welcomes candidates from diverse backgrounds. We are committed to creating an inclusive and supportive work environment for all employees.